FAQs

What currency are the prices do I see in the site?
All prices are in uk

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 days production time for your order to ship out, average shipping times are 3-5 days.
Tracking numbers will be updated as when SHIPPED. If you don't have a tracking number please email us at smartglamor88@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?
Smart glamor is a non returnable policy as most item's will be pre loved clothing .

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. 
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I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at smartglamor88@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as based on your location. The average shipping time is 3-5 days in uk an more if not in uk.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to smartglamor88@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.